Assuage

verb/əˈswɑʒ/emotion

Definition

Make less intense.

Etymology

From Middle English aswagen, from Old French asuagier (“to appease, to calm”), from Vulgar Latin *assuāviō (“to sweeten, to butter up, to calm”), derived from Latin ad- + suāvis (“sweet”) + -iō.

Synonyms

alleviate, placate, conciliate, palliate, appease

In a sentence

The hotfix assuaged customer concerns but didn't address the root cause.